fbpx
Big Offer On All Chiffon printed scarfs & All shawls . * Also on shipping cost.

FAQ

We started since 2004

The shipping fees varies based on the location Inside or outside Cairo Inside Cairo: From 40 to 55 EGP & Outside Cairo: From 60 to 90 EGP

You Can Track Your Order By Visit this link Track Order

Sure, you can, but it should be within 2 hours since we ship the orders on the same day. also you can Edit / Cancel your orders in My Account Page

Inside Cairo: It takes from 3 to 5 business days & Outside Cairo: takes from 5 to 7 business days

Cash on delivery, Credit cards & Debit cards.

You can return or exchange your order from the same place (Store or Online) with the invoice (it’s a must) with the same way of payment (Cash or Visa) & the order should be in its original condition.

Return & exchange can be done from the store within 14 days, from the online within 3 days from the delivery date.

Le Voile will pay the shipping fees if the error was from our side (manufacturing defect, decrease or increase in the required items)

You can enter your coupon code in the basket section before proceeding to secure payment. The discounted amount will be reflected in the total amount.

Yes , you can contact us directly or submit a wholesale From by Visiting this link Submit a wholesale

No, not all the items will have Le Voile label printed on it because we deal with different factories and they are all trusted to get the best products with the best quality. Also, be 100% sure all the products sold either from Le Voile stores or online are original

Appropriate care and handling is very important in order to assure that your scarves maintain their beauty for a long time. All scarves should be washed either by hand or machine washed in 30 degrees (Celsius).

All dark and red scarves should also be washed separately before use because they can release color and stain other clothes during washing.